Epistolary the world's first and foremorst publisher specializing in storyletters—tales told entirely through physical letters mailed directly to readers through their mailbox.

We pair exceptional storytelling with high-quality design, printing, and delivery to create collectible, immersive, and. emotional stories that can’t be replicated by digital media.

A storyletter is a narrative that must be told through letters, where the format itself is essential to the plot, tension, and reader experience—much like Dracula or The Color Purple.

When deciding which story to choose, picking a storyletter is no different than choosing a book—you look for the worlds, characters, and emotions that speak to you. The only difference is that instead of turning pages, you’ll open envelopes, experiencing the story piece by piece as it unfolds just for you.

But reading an Epistolary storyletter is different. You won't just receive a storyletter, you'll know why this tale is told through the letters.

Just as your favorite genre has tropes, so do our storyletters. The most important trope being why this story is coming through the mailbox.

Our writers are the heart of every storyletter we create.

Led by David Viergutz—whose award-winning, storyletters (ScareMail) has redefined what letters can do—we work with both in-house talent and authors who know how to craft tales that must be told through letters.

From editing to printing to delivery, we ensure every story reaches readers’ hands exactly as it was meant to be experienced.

Some stories are 12 months long and total 24 letters. Others are 6 months and 12 letters, and some are even shorter. We encourage you to read the details of each story to pick the best one for you.

In addition to the letters, each envelope includes additional artifacts to enhance the story, from posters to newspaper clippings, to audio-codes to puzzles.

Each story is individually purchase and does NOT automatically renew after the twelve-month period. When you're ready to begin another story adventure, you may purchase it at any time. And yes, you can have more than one story at once!

Yes, you may use the checkbox located on the product page to choose an estimated arrival date. We cannot guarantee the delivery of your letters on any specific date, but we will do our best to get close.

Letters are shipped within 1-3 business days, with an estimated delivery time of 2–5 business days after shipment within the US (total transit time: 5–8 business days). International orders have an estimated delivery time of 2-4 weeks after shipment. A tracking number will be provided once the letter has been shipped.

Please note, this only applies to packages and the first letter. All other letters will ship according to the shipping schedule.

If you’d like to send a printable or digital introduction to let your recipient know about their upcoming gift please download it here - Gift Introduction.

All of our stories will have a suggested rating on the story's page.

When Ashford Hollow’s self-crowned Pie Queen, Aggie Caldwell, dies in a “slip” at the Harvest Festival, retired librarian Constance Willowby smells something off—starting with spotless shoes and a missing apron.

This story contains

• A Cozy Mystery
• Small Town Book Club
• A Meddling Librarian
• A Grumpy Detective
• And One Fussy Cat

She came to Brigton for peace and paperbacks—but a stolen sapphire and a town full of secrets pull her into a mystery too tempting to ignore.

Author: Alice Briggs

Ruth is running out of time. Her coded letters may be the only way Parker can reach her before the New Agers bring her back—and punish them both.

Author: Epistolary Presents

As scandal spreads through the realms, Cas’s letters are the only lifeline Zaire has before the Chronicles script her out—and cost them both everything.

Author: Ines Johnson

A storyletter experience unlike any other, The Pride and Prejudice Letters unfolds through handwritten correspondence between Elizabeth Bennet and Jane Austen, enhanced with period sketches, paintings, and a scandalous society column. Experience Pride and Prejudice as never before.

Author: Naomi Rawlings

He was born of blood. She was marked by magic. Their letters uncover a love no war can erase—and a truth that could destroy everything.

Author: Juliana Haygert

Coming soon to Epistolary! Tap this link to order ScareMe!

Michael, a curious and somewhat isolated individual, stumbled upon the mysterious website "Scare.Me" on an old, forgotten online forum. His interaction with the site has set off a series of psychological and supernatural events, tearing his life and mind apart. Now he feels compelled to share his experiences as a warning to the world.

Author: David Viergutz

Coming soon to Epistolary! Tap this link to order The Drift!

Elora Voss, a former cop with a shadowy past, is thrust into a nightmare aboard the Maelstrom, a derelict ship lost in the void. Sent under mysterious orders, she quickly finds herself entangled in a chilling game of deception between a cryptic prisoner and the ship’s rogue AI, ECHO.

As Voss unravels the horrifying truth behind The Drift—a sinister experiment twisting the fabric of reality—she realizes the real terror isn’t just the ship’s impending destruction, but a crime that has yet to be committed. Now, her fragmented records serve as both a warning and an invitation. Will you survive 12 months aboard the Maelstrom?

Author: David Viergutz

Coming soon to Epistolary. Visit this link to order The Door with the Blue Nail!

Josh Jensen, a lonely freshman, accepts a dare to slip a letter into the rusted mail slot behind the blue nail door at his school. The slot answers—knowing his name and hungering for more. Each exchange pulls him deeper into a supernatural postal network, where whispers, impossible hallways, and sinister requests threaten to claim him as their next courier.

Now his letters may be the only warning before someone else takes his place.

Author: David Viergutz

Yes! Coming soon to Epistolary - stay tuned!

1. Select a Story

• Visit our website and choose a story, then add it to your cart.

2. Shipping

• If ordering for yourself, enter your own shipping address
• If ordering for someone else, enter their shipping address
• For multiple recipients at different addresses, please place a new order per person.

3. Billing

• Enter your own billing information. All billing details will be sent to the email you provide.

4. Complete Your Order

• After completing your purchase, please check your email for the confirmation and order number.

5. Gift Introduction

• If you'd like to send a printable or digital gift notification, you may find a downloadable copy here!

1. Select a Story

• Visit our website and choose a story, then add it to your cart.

2. Shipping

• Enter your recipient's shipping address so their letters will be sent directly to them.
• For multiple recipients at different addresses, please place a new order per person.

3. Billing

• Enter your own billing information. All billing details will be sent to the email you provide.

4. Complete Your Order

• After completing your purchase, please check your email for the confirmation and order number.

5. Gift Introduction

• If you'd like to send a printable or digital gift notification, you may find a downloadable copy here!

1. Select a Story

• Visit our website and choose a story, then add it to your cart.

2. Shipping

• If ordering for yourself, enter your own shipping address
• If ordering for someone else, enter their shipping address
• For multiple recipients at different addresses, please place a new order per person.

3. Billing

• Enter your own billing information. All billing details will be sent to the email you provide.

4. Complete Your Order

• After completing your purchase, please check your email for the confirmation and order number.

Repeat the process per recipient.

5. Gift Introduction

• If you'd like to send a printable or digital gift notification, you may find a downloadable copy here!

Letters

The first letter will ship via USPS Ground Advantage and enclosed in a protective sleeve. If you order a Collector's Box or Tin the first letter will be included inside the box.

It will be shipped within 1-3 business days with an estimated delivery time of 2-5 business days after shipment within the U.S. (total transit time: 5-8 business days).

International orders have an estimated delivery time of around 2-4 weeks after shipment. We may utilize other services to ship international orders. A tracking number will be provided once the order has shipped.

Please note that the remaining letters will be sent via regular mail and will not include tracking information. As such, I highly recommend signing up for Informed Delivery with USPS. This is a FREE service in which
they'll notify you via email with scanned images of soon-to-be-delivered mail.
Tap here to sign up.

If you do not receive your products within these time frames, please Contact Us with the following information and
we will respond within 1-3 business days. 

Missing Letters

Your first letter will ship in 1-3 business days and delivery will be approximately 2-5 business days after that (5-8 business days in total). I will send USPS tracking information via email upon shipping.

International orders have an estimated delivery time of approximately 2-4 weeks after shipping. Letters are not tracked internationally. All other products will have a tracking number associated.

Remaining letters are sent via regular mail and are mailed on the 2nd and 4th Friday of every month. Please allow up to 2 weeks for US delivery, and 4-6 weeks for international delivery.

Note: Please take into account any USPS holidays which may extend the date of your letters'/products' arrival.

If you haven't received your letters by the timeline above, I will resend your letter at no additional cost. Letters lost, damaged, or inaccurately addressed by me or a USPS error will be resent at no additional cost to you.

Letters lost, damaged, or inaccurately addressed by the customer recipient can be replaced at a cost of $5 for US letters and $7 for international letters. Please ensure the address is correct when ordering, or notify us in a timely manner if your address is changing. We require a three week advance notification of an address change.

We also highly recommend signing up for Informed Delivery with USPS. This is a FREE service in which they'll notify you via email with scanned images of soon-to-be-delivered mail. Tap here to sign up.

 If you need help with a missing letter, please use this form to Contact Us.

Missing Products

Other Products will be shipped via USPS Ground in 1-3 business days after that (5-8 business days total). We will send a USPS tracking notification upon fulfillment. 

International orders have an estimated delivery time of 2-4 weeks after shipment. A tracking number will be provided once the letter has been shipped.

If you do not receive your products within these time frames, please use this form to Contact Us.

If you need to change your order, use this form to Contact Us.

100% Satisfaction 30-Day Guarantee (Letters Only)

If you are dissatisfied with your story, please let us know within 30 days to receive a full refund minus shipping and printing cost of letters already sent. Refunds are not automatic with cancellations but available upon request. You are welcome to keep the letters that have been delivered to you. 

You may also change stories within 60 days for the cost of $4/letter ($6/letter internationally) already sent or processed. We can send one letter at no cost to you.

After 60 days, changing stories is not available. Please note shipping costs are not eligible for refund. Costs and/or charges will be deducted from the approved refund amount.

After 30 days

Monthly Subscriptions

After the full refund guarantee expires (30 days), refunds are not available for monthly payments already collected. We will, however, send you the remaining letters that have been paid for.

Prepaid Subscriptions

After the full refund guarantee expires (30 days) refunds are not available for prepaid subscriptions. The remainder of the subscription will be mailed to the address provided.

Refunds for Non-Letter Products

Refunds for non-letter products are available if returned within 30 days of purchase. This policy is extended to 60 days for international orders. Returns are subject to our return policy.

Items must be unused and returned in the same condition that you received it. Please write “REFUSED” on the unopened box, and return to your mail carrier. If your box has been opened, we unfortunately cannot cover the cost of return shipping unless the product was damaged when opened. The box will need to be returned at the cost of the customer. We sincerely apologize for any inconvenience this may cause. If returning the package at your own cost, please include the following information.

1. A copy of your order receipt in the shipping box with the item you are returning

2. Include your order number, email, and first and last name

3. Indicate the reason for the return 

4. State if you would like a refund or exchange Shipping fees are non-refundable. Refunds will be processed upon receipt of the product that is intact and unused. Please send returns to:

ATTN: EPISTOLARY

PO BOX 2722

GEORGETOWN, TX 78627

If you need help with a return or refund, please use this form to Contact Us. Please allow 1-3 business days for an agent to respond.

Final refund decisions may take up to 7-10 business days.

You may change stories within 60 days for the cost of $4/letter ($6/letter internationally) already sent or processed. We will send one letter at no cost to you. After 60 days, changing stories is not available.

Letters

The first letter will ship via USPS Ground Advantage and enclosed in a protective sleeve. If you order a Collector's Box or Tin the first letter will be included inside the box.

It will be shipped within 1-3 business days with an estimated delivery time of 2-5 business days after shipment within the U.S. (total transit time: 5-8 business days).

International orders have an estimated delivery time of around 2-4 weeks after shipment. A tracking number will be provided once the order has shipped.

Please note that the remaining letters will be sent via regular mail and will not include tracking information. As such, I highly recommend signing up for Informed Delivery with USPS. This is a FREE service in which
they'll notify you via email with scanned images of soon-to-be-delivered mail.
Tap here to sign up.

If you do not receive your products within these time frames, please contact us using the following form - Contact Us

Products

Collector's Boxes and other products will be shipped via USPS Ground in 1-3 business days after that (5-8 business days total). We will send a USPS tracking notification upon fulfillment.

 International orders have an estimated delivery time of 2-4 weeks after shipment. A tracking number will be provided once the order has been shipped.

If you do not receive your products within these time frames, please contact us using this form - Contact Us and an agent will respond within 1-3 business days.

Letters

The first letter will be shipped via USPS Ground with tracking and will be enclosed in a kraft cardboard envelope. If you ordered a Collector's Box or other product + story in the same order, the first letter will be included inside the package.

it will be shipped within 1-3 business days, with an estimated delivery time of 2–5 days after shipment within the US (total transit time: 5–8 days). International orders have an estimated delivery time of 2-4 weeks after shipment. A tracking number will be provided once the order has been shipped.

Please note that the remaining letters will be sent via regular mail and will not include tracking information. As such, we highly recommend signing up for Informed Delivery with USPS. This is a FREE service in which they'll notify you via email with scanned images of soon-to-be-delivered mail. Click here to sign up.

If you do not receive your products within these time frames, please contact us via this form - Contact Us

Products

Collector's Boxes and Tins will be shipped via USPS Ground in 1-3 business days after that (5-8 business days total). We will send a USPS tracking notification upon fulfillment. 

International orders have an estimated delivery time of 2-4 weeks after shipment. We may utilize other shipping services for international orders. A tracking number will be provided once the order has been shipped.

If you do not receive your products within these time frames, please contact us using this form - Contact Us

Please note that if you are planning to move, notifying your post office will NOT automatically forward our stories.

Additionally, updating your address in your account will NOT update it on our mailing lists.

We sincerely apologize for any inconvenience this may cause.

This may result in delayed letters and, if two or more letters need to be resent without prior notification, a reshipping fee may apply. A three week advance notification of an address change is recommended. 

Please contact us using this form to update your address and we will get back to you in 1 - 3 business days: Contact Us

Also, since the remaining letters are sent via regular mail, tracking numbers are unavailable. We highly recommend signing up for Informed Delivery with USPS. This is a FREE service in which they'll notify you via email with scanned images of soon-to-be-delivered mail. Click here to sign up.

If you need to change your order, use this form to Contact Us.

100% Satisfaction 30-Day Guarantee (Letters Only)

If you are dissatisfied with your story, please let us know within 30 days to receive a full refund minus shipping and printing cost of letters already sent. Refunds are not automatic with cancellations but available upon request. You are welcome to keep the letters that have been delivered to you. 

You may also change stories within 60 days for the cost of $4/letter ($6/letter internationally) already sent or processed. We can send one letter at no cost to you.

After 60 days, changing stories is not available. Please note shipping costs are not eligible for refund. Costs and/or charges will be deducted from the approved refund amount.

After 30 days

Monthly Subscriptions

After the full refund guarantee expires (30 days), refunds are not available for monthly payments already collected. We will, however, send you the remaining letters that have been paid for.

Prepaid Subscriptions

After the full refund guarantee expires (30 days) refunds are not available for prepaid subscriptions. The remainder of the subscription will be mailed to the address provided.

Refunds for Non-Letter Products

Refunds for non-letter products are available if returned within 30 days of purchase. This policy is extended to 60 days for international orders. Returns are subject to our return policy.

Items must be unused and returned in the same condition that you received it. Please write “REFUSED” on the unopened box, and return to your mail carrier. If your box has been opened, we unfortunately cannot cover the cost of return shipping unless the product was damaged when opened. The box will need to be returned at the cost of the customer. We sincerely apologize for any inconvenience this may cause. If returning the package at your own cost, please include the following information.

1. A copy of your order receipt in the shipping box with the item you are returning

2. Include your order number, email, and first and last name

3. Indicate the reason for the return 

4. State if you would like a refund or exchange Shipping fees are non-refundable. Refunds will be processed upon receipt of the product that is intact and unused. Please send returns to:

ATTN: EPISTOLARY

PO BOX 2722

GEORGETOWN, TX 78627

If you need help with your refund or return please contact us using the following form - Contact Us.

Letters

We send our letters all over the world! To learn more about our latest prices and sales, please visit our website at www.epistolary.com. International shipping varies depending on your subscription and will be calculated in the final price. 

Your first letter will be shipped in 1-3 business days, and have an estimated delivery time of 2-4 weeks after shipment. A tracking number will be provided once the letter has been shipped.

Remaining letters will be sent via regular mail and generally mailed on the 2nd and 4th Friday of every month. Delivery is within 6 weeks for international orders (no tracking available). Please find our mailing schedule date here.

Although this wait time may seem long, a letter is sent every 2nd and 4th Friday continuously afterwards, so letters will be arriving on a regular cycle about a few weeks apart.

Other Products (Besides letters)

Other products ship within 1-3 business days and a tracking number will be sent once we process your order. Delivery usually occurs within 2-4 weeks internationally. We may utilize several shipping services for international orders.

100% Satisfaction 30-Day Guarantee (Letters Only)

If you are dissatisfied with your story, please let us know within 30 days to receive a full refund minus shipping and printing cost of letters already sent. Refunds are not automatic with cancellations but available upon request. You are welcome to keep the letters that have been delivered to you. 

You may also change stories within 60 days for the cost of $4/letter ($6/letter internationally) already sent or processed. We can send one letter at no cost to you.

After 60 days, changing stories is not available. Please note shipping costs are not eligible for refund. Costs and/or charges will be deducted from the approved refund amount.

After 30 days

Monthly Subscriptions

After the full refund guarantee expires (30 days), refunds are not available for monthly payments already collected. We will, however, send you the remaining letters that have been paid for.

Prepaid Subscriptions

After the full refund guarantee expires (30 days) refunds are not available for prepaid subscriptions. The remainder of the subscription will be mailed to the address provided.

Refunds for Non-Letter Products

Refunds for non-letter products are available if returned within 30 days of purchase. This policy is extended to 60 days for international orders. Returns are subject to our return policy.

Items must be unused and returned in the same condition that you received it. Please write “REFUSED” on the unopened box, and return to your mail carrier. If your box has been opened, we unfortunately cannot cover the cost of return shipping unless the product was damaged when opened. The box will need to be returned at the cost of the customer. We sincerely apologize for any inconvenience this may cause. If returning the package at your own cost, please include the following information.

1. A copy of your order receipt in the shipping box with the item you are returning

2. Include your order number, email, and first and last name

3. Indicate the reason for the return 

4. State if you would like a refund or exchange Shipping fees are non-refundable. Refunds will be processed upon receipt of the product that is intact and unused. Please send returns to:

ATTN: EPISTOLARY

PO BOX 2722

GEORGETOWN, TX 78627

If you need help with your refund or return please contact us using the following form - Contact Us.

We are sorry to see you go! If there is anything we can do to keep you as a customer, please let us know.

Monthly Subscription Cancellation

Please contact us using the following form to cancel your subscription - Contact Us.

Prepaid Subscription Cancellation

If you'd like to cancel your prepaid subscription, please contact us using the following form - Contact Us.

Our stories are only available in English.

Absolutely. We have a Facebook Community Group where our readers hang out, share photos, and their experiences with our stories.

Epistolary does not take applications. We seek out writers and contact them directly. Emails will come from an email ending with xxx@epistolary.com

If ever in question about an email received from us, you may use this form to verify the legitimacy of the email - Contact Us.

Epistolary is always looking for professionals to bolster our team to include illustrators, graphic designers, editors and other freelancers. Please reach out at support@epistolary.com.

Reach out to customer support using the following form. We'll respond to you in 1 to 3 days. Contact Us.